SHIPPING OPTIONS


Due to the rising cases of fraud by dishonest people in Canada I had to remove the "free shipping" option. I have calculated the legitimate shipping amount for a tracked package if you do not want the Premium shipping option (although I recommend you do because of the hard case that your gorgeous nails will be stored in. I cannot afford to be taken advantage of and need to protect myself.

    • Regular Shipping: A simple, no-frills shipping method. Your nails will arrive on a card with basic accessories and a small pack of assorted stickers. Everything is shipped in a padded envelope with tracking. To keep costs low, the package must weigh under 100g, so this option is kept minimal and lightweight. Cost is $15 North America, $20 Worldwide.

    • Premium Option: The *recommended* choice for a secure and delightful delivery experience! Your nails are beautifully presented in a hard display case and nestled in a coffin. This package includes a generous accessory pack, a premium sticker set, a gift bag filled with special goodies, candy, and tissue paper wrapping. Everything is carefully packed in a sturdy shipping box and shipped with tracking for your peace of mind. The tracking number is provided to you so you can follow your package’s journey to your doorstep. Cost is $25 North America, $35 Worldwide.


RETURNS/REFUNDS

 

  • RETURNS - If your nails are ill-fitting and you need them remade, please email me at brooke@nailsonanickel.ca with a close up photo of them so I can see the issue. After we have resolved on how to proceed (which is me remaking them), the original nails MUST be returned to me.
  • REFUNDS - There are no refunds after I have started to work on your order.
  • FORFEITURE - If I need to email you and you fail to respond after three emails, your order is forfeit and there will be no refunding.